What Information We Hold and Why
When you open an account, we collect the name, contact details and identification you provide during registration. Each time you deposit or withdraw through JazzCash, Easypaisa or Raast, we log the transaction reference, amount and wallet identifier — this is required to verify the movement of
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funds and to resolve any query you raise with our support team. We also record your device type, browser session and approximate region so we can keep your account secure across mobile and desktop. Cookies and session tokens let the platform remember your preferences between visits;
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you can clear these from your browser settings at any time. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your JazzCash or Raast transfer — it is limited to what that processor needs
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to complete the transaction. Availability of our services depends on local law and eligible regions, and our data handling follows the obligations applicable to those regions. If you contact support, the conversation history is stored to help with any follow-up. You can ask us to send
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you a copy of everything we hold on your account, or request deletion where permitted by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.